Terms of Service

Please read these Terms of Service ("Terms") carefully before using CheckMyCars ("Service," "we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By using CheckMyCars, you confirm that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• You will use the Service only for lawful purposes
• You agree to comply with all applicable Australian laws and regulations

2. Description of Service

CheckMyCars provides:

• Free VIN Check: Basic vehicle information and recall data
• PPSR Reports: Official vehicle history reports sourced from the Australian Government's Personal Property Securities Register (PPSR)
• PDF Reports: Downloadable vehicle history reports delivered via email

3. Payment and Pricing

3.1 Fees

• PPSR reports are charged at $5.99 AUD per report
• Payment is processed securely via third-party payment processor
• All prices are in Australian Dollars (AUD)
• Prices are subject to change without notice

3.2 Refund Policy

Due to the instant nature of digital delivery, all sales are final. Refunds are provided only in the following circumstances:

• Technical error preventing report delivery
• Duplicate charges for the same VIN
• Report data is demonstrably incorrect (verified by official PPSR)

To request a refund, contact us within 7 days of purchase via our contact form. Approved refunds are processed within 5-10 business days to the original payment method.

4. Report Delivery and Access

• Reports are delivered to the email address provided at checkout
• Delivery typically occurs within 5 minutes of purchase
• Download links are valid for a limited time
• You are responsible for saving the PDF report to your device
• We are not responsible for undelivered emails due to spam filters or incorrect email addresses

5. Accuracy and Limitations

5.1 Data Sources

CheckMyCars sources data from:

• Australian Government PPSR database
• NHTSA vPIC (National Highway Traffic Safety Administration)
• Australian Government recall databases

5.2 Disclaimer of Warranties

IMPORTANT: While we strive for accuracy, we provide the Service "as is" without warranties of any kind.

• We do not guarantee the accuracy, completeness, or timeliness of data
• Data accuracy depends on third-party sources (government databases)
• Reports represent a snapshot at the time of generation
• We are not liable for decisions made based on report data
• Reports do not replace professional vehicle inspections

5.3 What Reports Do NOT Include

• Mechanical condition or roadworthiness
• Service history or maintenance records
• Accident history (unless written off)
• Ownership history
• Odometer accuracy

We strongly recommend obtaining a professional pre-purchase inspection before buying any used vehicle.

6. User Responsibilities

You agree to:

• Provide accurate information (VIN, email address)
• Not use the Service for illegal or unauthorized purposes
• Not attempt to reverse engineer, decompile, or hack the Service
• Not resell, redistribute, or republish reports without authorization
• Not use automated tools (bots, scrapers) to access the Service
• Not submit excessive or fraudulent requests

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY AUSTRALIAN LAW:

• CheckMyCars is not liable for any indirect, incidental, special, or consequential damages
• Our total liability is limited to the amount you paid for the report ($5.99 AUD)
• We are not responsible for decisions made based on report data
• We are not liable for losses arising from vehicle purchases
• We are not responsible for third-party service failures (payment processors, email services, PPSR database)

Nothing in these Terms excludes or limits liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded under Australian Consumer Law.

8. Intellectual Property

All content, trademarks, logos, and intellectual property on CheckMyCars are owned by us or our licensors. You may not:

• Copy, reproduce, or redistribute our content without permission
• Use our trademarks or branding without authorization
• Claim ownership of our content or reports
• Modify, adapt, or create derivative works

PPSR reports are for personal use only. Commercial use requires separate licensing.

9. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy. By using CheckMyCars, you consent to the collection and use of your information as described in the Privacy Policy.

10. Termination

We reserve the right to:

• Suspend or terminate access to the Service at our discretion
• Refuse service to anyone for any reason
• Remove or disable content that violates these Terms
• Take legal action against users who violate these Terms

11. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated Terms.

12. Governing Law and Disputes

These Terms are governed by the laws of Australia. Any disputes arising from these Terms or use of the Service shall be subject to the exclusive jurisdiction of the courts of Australia.

Before taking legal action, you agree to attempt to resolve disputes informally by contacting us via our contact form.

13. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to:

• A refund or replacement if services are not provided with acceptable quality or skill
• Compensation for foreseeable loss or damage caused by our failure to provide services with acceptable quality

Nothing in these Terms excludes, restricts, or modifies rights you may have under the Australian Consumer Law or other applicable laws.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CheckMyCars regarding use of the Service.